Frequently Asked
Questions

The Basics

Our game is designed for children aged 5 to 11 years old. Although the storyline is the same for all explorers, the educational activities will vary depending on their age.

Yes, our curriculum designers ensure that all activities adhere to British primary school curriculum.

We know each child is unique and so is their learning journey. Our Artificial Intelligence algorithm allows us to offer a highly personalised educational game that adapts to their specific needs and progress

We try to be as inclusive as possible. Please get in touch with us to discuss the needs of your child and explore how we can cater to them.

Getting Started

First, you should create an account here. Once you’ve created it, confirm your email address and download the app on your phone or tablet. Sign into the app using the same login details you created online. Alternatively, you can download the app and sign up directly from there.

The Cosmico Universe

We are working tirelessly to offer children a unique and unforgettable learning experience. Although we do not have an exact release calendar, you can expect incredible updates regularly!

Tech Support

Once you have an account, you can log into the Parent Portal at any point. Here, you can see your child’s progress. You can also book a consultation with one of our teachers.

If you already have an account, you can log in here. If you are new to Cosmico, you can sign up here.

Account & Billing

Our first episode is available for free! Make sure you stay tuned to hear more about the exciting Galactic and Intergalactic subscriptions (COMING SOON).

Yes, you can! You just cannot play simultaneously in two devices.

Of course! You can cancel anytime. Please contact us so we can sort it out for you.

Do you have a question that is not answered here? Go to our Contact Us page for other ways to reach out.